Customer Service

K1 RaceGear provides the best prices, quality and customer service. The news gets even better; you can read over 2700 unbiased reviews in our Ebay Store Feedback. There you will find many comments that back up our commitment to customer service and promise to deliver a quality product at a good value.

Below is some Customer Service information, be sure to check out the other sections of the customer service area such as the FAQ's and Shipping Information pages. All of your personalized information such as account details, shipping addresses, order processing information and tracking details can be found in your account, please log in for that information.

If you have any questions please contact us at +1(888) 514-3277

Creating a User Account
Creating an account is mandatory at K1 RaceGear. Creating an account can make it faster and easier the next time you shop with us. With a K1 RaceGear account, you can shop and checkout with stored billing and shipping information using a login and a password. All of your addresses will automatically appear during checkout, so you do not have to enter it in again. You will also be able to view your order history.

Billing Information
Please provide your exact billing address and telephone number (as they appear on your credit card statement). Any incorrect information may cause a delay in processing of your order or complete cancellation of your order.

Shipping Information
You can store multiple shipping addresses in your address book for easier shopping and checkout. We currently use USPS and UPS to ship all orders domestic and international.

Out-of-Stock Products
We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out of particular items. If the item you order is out of stock, we will notify you within one business day of your order. You will have the option to choose another item, place the item on back order, or have store credit.

Payment Options
At this time, we accept Visa, MasterCard, AMEX or PayPal as our payment options. Select any one of these options at checkout on our web site. Or, order toll free at +1(888) 514-3277

Sales Tax
We only have to charge sales tax for customers that are located in the state of California, Washington, Florida, and Arizona. Tax rate wil be the state tax within the states listed.

Invoice copies
An invoice will be emailed to you as a confirmation of your order immediately after you place your order. To request another copy of your order, please email sales@k1racegear.com to request another copy. Please provide your name and order number.

Sizing Info
Whenever possible, we have provided a link to the sizing chart for each product on the upper part of the product page below the title. If you would like further assistance regarding sizing, please contact us toll free at 1.888.514.3277 or email us at sales@k1racegear.com

FEEDBACK

I bought a suit, gloves, rib vest, etc from you last year and was very pleased with them. Last race I was involved in a wreck where my kart flipped. Thank you for making such a great product. I broke my collar bone, but suffered no abrasions, and no neck or rib injuries. I'm sure, because of your products. I will be very vocal in my recommendations of your products at all my local tracks. Thank you again for keeping me WELL protected.

Nick Cotton

I recieved my racing suit that I ordered. Thanks a lot for fast shipments and great product. I'll recommend your product and services to everyone. The suit fits great and looks good.

Eric Calvert

K1 Sales, I recieved my kart suit today.... WOW! What an awesome product. The Style, quality and pricing makes the new kart suit the best equipment buy I've done all this year. A big thank you.

Jacques Telles Chandler, AZ
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