K1 RaceGear will be happy to Exchange your item if you are not satisfied with it or you need a different size. All items must be returned in their original packaging in new/unused condition. The customer is responsible for shipping back to K1 RaceGear. We cannot refund any shipping charges but will gladly pay to ship your new-exchanged item to you at no additional cost. All items must be exchanged within 45 days of the ship date.
For refunds on items with no exchange please contact our returns department at (760) 268-0710 or (888) 514-3277 or via email at firstname.lastname@example.org. In most cases we will accept returns for 45 days after the date the items were shipped to the buyer. All items must be returned in their original packaging in new, unused condition. Sorry, shipping and handling fees are non-refundable. Please allow 1-2 business days for the processing of the return.
Custom Product Refund/Exchange:
K1 RaceGear does not accept returns on any items that have specifically design for a customer. Deposits are non-refundable. If you have any questions, please contact our Customer Support Team at (760) 268-0710 or (888) 514-3277.
Return Shipping Address
5861 Edison Place
Carlsbad, CA 92008
Contact us toll free at (760) 268-0710 or (888) 514-3277 or email us at email@example.com. We are also available to chat to answer any questions via LiveHelp, using the tab at the left during normal business hours.